Terms of Service

1. About the Company

Think and Ink Grant Consulting® is an Atlanta-based Certified B Corporation and GPCI Approved Education Provider. We have secured over $625 million in funding for clients since 2016. Our registered business address is:

Think and Ink Grant Consulting®
309 East Paces Ferry Road
Atlanta, GA 30305
Phone: (404) 566-5541
Email: info@thinkandinkgrants.com

2. Services covered

These Terms apply to all services offered by Think and Ink Grant Consulting®, including but not limited to:

• Grant consulting — strategic guidance on grant pursuit, portfolio planning, and funder alignment
• Grant writing — development and preparation of grant proposals and narratives
• Grant research — identification and analysis of funding opportunities
• Grant management — post-award compliance, reporting, and stewardship support
• Evaluations — program evaluation design and reporting for grant requirements
• Educational programs and memberships — courses, webinars, AMA series, and tiered membership offerings under the Get.Grants.Better.® brand and Think.Ink.Fund® Framework
• Website use — access to and use of thinkandinkgrants.com

Additional terms specific to a particular engagement will be set forth in a separate written service agreement or statement of work ("SOW").

3. Eligibility

By using our Site or services, you represent that:

• You are at least 18 years of age
• You have the legal authority to enter into a binding agreement on behalf of yourself or your organization
• Your use of our services does not violate any applicable law or regulation

Our services are primarily designed for nonprofit organizations, colleges and universities, local government agencies, and other mission-driven entities. We reserve the right to decline any engagement at our sole discretion.

4. Engagement and client agreements

All consulting, writing, research, management, and evaluation engagements are governed by a separate written service agreement or SOW signed by both parties. In the event of any conflict between these Terms and a signed service agreement, the service agreement will control with respect to that specific engagement.

Services will not commence until a signed agreement and any required deposit or payment are received. We reserve the right to pause or suspend work if a client falls out of compliance with payment or deliverable obligations under their service agreement.

5. Payment terms

Payment terms are specified in each client's service agreement or SOW. General policies include:

• Retainer and project fees are due per the payment schedule outlined in the applicable agreement
• Invoices not paid within the stated due date may incur a late fee as specified in the service agreement
• We accept payment by ACH, check, or credit card unless otherwise agreed in writing
• Membership and educational program fees are charged at the time of enrollment or on a recurring basis as disclosed at checkout
• All fees are stated in U.S. dollars

Failure to remit payment may result in suspension of services, withholding of deliverables, or termination of the engagement as described in Section 15.

6. Refund policy

By engaging our services, enrolling in a program, or purchasing a membership, you acknowledge and agree that:

• All payments are final and non-refundable regardless of whether services have commenced
• No refunds will be issued for unused portions of a retainer, membership, or program
• Cancellation of a membership stops future billing but does not entitle you to a refund of amounts already paid
• No refunds will be issued due to dissatisfaction with funder decisions or grant outcomes, as results are outside our control

If you have questions about a charge, please contact us at info@thinkandinkgrants.com.

7. No guarantee of funding

Our services are professional in nature and reflect our best efforts, expertise, and methodology. However, by engaging us, you acknowledge and agree that:

• Past performance and the over $625 million secured for clients does not guarantee future results for your organization
• No representation made in our marketing materials, proposals, or conversations constitutes a guarantee of a funding outcome
• We are not responsible for funder decisions, delays, or changes to grant programs
• Fees paid for our services are for professional time and deliverables, not for a guaranteed award

8. Intellectual property

All content, methodologies, frameworks, tools, training materials, templates, and proprietary processes developed or owned by Think and Ink Grant Consulting® — including the Think.Ink.Fund® Framework and Get.Grants.Better.® brand and curriculum — are the exclusive intellectual property of the Company and are protected by applicable copyright, trademark, and trade secret law.

You may not:

• Copy, reproduce, distribute, or create derivative works from our proprietary materials without express written permission
• Use our trademarks, logos, or brand assets without prior written consent
• Resell, sublicense, or share access to educational program content or membership materials with third parties
• Represent our methodologies or frameworks as your own

Client-owned materials: Grant proposals, narratives, and deliverables created specifically for a client engagement become the property of the client upon full payment of all fees, except that we retain the right to reference the engagement for portfolio and marketing purposes (without disclosing confidential client information) unless a client specifically requests otherwise in writing.

Any feedback, suggestions, or ideas you provide to us may be used by us without obligation or compensation to you.

9. Confidentiality

We understand that clients share sensitive organizational and financial information with us. We treat all client information as confidential and do not disclose it to third parties except as necessary to perform the services, as required by law, or with your prior written consent.

Clients are similarly expected to treat any proprietary methodologies, pricing structures, internal processes, or non-public information shared by Think and Ink Grant Consulting® as confidential.

Specific confidentiality obligations may be detailed further in a signed service agreement or non-disclosure agreement.

10. Client responsibilities

Successful grant work is a collaborative process. By engaging our services, you agree to:

• Provide accurate, complete, and timely information, data, and documents necessary for us to perform the services
• Designate an authorized point of contact with decision-making authority
• Review and approve deliverables within agreed timelines; delays caused by client review may affect project schedules
• Ensure that all information provided to us for inclusion in grant applications is truthful and accurate
• Notify us promptly of any material changes to your organization, programs, or budget that may affect the engagement
• Comply with all funder requirements, grant terms, and applicable law related to any awarded funds

We are not liable for outcomes resulting from inaccurate or incomplete information provided by the client.

11. Educational programs and memberships

Think and Ink Grant Consulting® offers educational programs, courses, webinars, and tiered memberships through the Get.Grants.Better.® platform and related channels. By enrolling in any program or membership, you additionally agree to the following:

• Access is for your individual use only and may not be shared, transferred, or resold
• Program content, including recordings, slides, templates, and written materials, is protected intellectual property and may not be reproduced or distributed without permission
• We reserve the right to modify program content, schedules, instructors, or formats at any time
• Participation in community features (forums, group discussions, live Q&A) is subject to conduct standards; disruptive or harmful behavior may result in removal without refund
• Continuing education credits or certificates, where offered, are subject to successful completion of applicable requirements

12. Website use

Your use of thinkandinkgrants.com is subject to the following conditions:

• The Site and all content on it are provided for informational purposes and to facilitate engagement with our services
• You may not use the Site in any way that is unlawful, harmful, fraudulent, or disruptive to other users
• You may not attempt to gain unauthorized access to any portion of the Site or its systems
• You may not use automated tools (bots, scrapers, crawlers) to extract content from the Site without our prior written consent
• We are not responsible for the content of any third-party websites linked from our Site

We reserve the right to modify, suspend, or discontinue any portion of the Site at any time without notice.

13. Limitation of liability

Our total liability to you for any claim arising under these Terms or any service agreement shall not exceed the total fees paid by you to us in the three (3) months immediately preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Think and Ink Grant Consulting®, its officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of our services or website
• Your violation of these Terms
• Any inaccurate or misleading information you provided to us
• Your violation of any applicable law or third-party rights

15. Termination

Either party may terminate a service engagement in accordance with the terms of the applicable service agreement. In the absence of specific termination provisions, either party may terminate with 30 days' written notice.

We reserve the right to immediately suspend or terminate access to our website, educational programs, or memberships, without notice, if we determine that you have violated these Terms or engaged in conduct harmful to the Company, other clients, or third parties.

Upon termination, your obligation to pay for services rendered through the termination date survives, as do the provisions of Sections 7, 8, 9, 13, 14, and 16.

16. Governing law and disputes

These Terms are governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles.

Any dispute arising under or related to these Terms or any service engagement shall first be submitted to good-faith mediation. If mediation is unsuccessful, disputes shall be resolved through binding arbitration in Atlanta, Georgia, under the rules of the American Arbitration Association, except that either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property or confidential information.

You agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class or representative action.

17. Changes to these Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. When we do, we will update the effective date at the top of this page. Your continued use of the Site or services after any update constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

For active clients under a signed service agreement, material changes to these Terms will not affect the terms of that agreement unless agreed to in writing by both parties.

18. Contact us

If you have questions about these Terms or wish to discuss your engagement with us, please reach out: